CU Drive America
Partnering with Credit Unions Nationwide Offering Comprehensive Member Benefits
Announcing a New Partnership with MD & DC Credit Union Association
Providing Member Benefit Solutions
In today’s competitive financial market, the power to retain members extends far beyond the initial purchase or renewal. Brands that succeed are those that support customers for the many miles ahead of them.
Meet CU Drive America
CU Drive America is a division of Driven Solutions specifically created for the uniqueness of Credit Unions to best serve and protect their members.
Founded in 1968 as United States Auto Club Motoring Division, Inc., Driven Solutions has over 50 years of experience in providing roadside assistance services in the United States, Canada, Puerto Rico, and the US Virgin Islands. Driven Solutions/CU Drive America is one of the most reputable wholesale brands in the motor club industry. Servicing well-regarded companies that put their corporate reputations in our hands to help their customers when in need; today, Driven Solutions supports a diverse client portfolio made up of over 12 million customers. CU Drive America is a 24/7/365 Credit Union and member solution company dedicated to providing the best in private label roadside assistance products, motor-club products, logistics services, heavy-duty towing, travel, and personal protection products. Our assistance services offer our credit unions and their valued members the peace of mind that their loved ones are protected from any and every travel-related emergency no matter when or where. We have always put our clients and their members first in every decision we make and every business policy we implement.
Our Core Values
With over 75 clients today and over 12 million active memberships in various corporate sectors, we have built CU Drive America to formulate strategic relationships on trust and dedication to the credit union space and their member experience. We serve our clients as an extension of their organization, which is the most significant responsibility a business partner can have. We proudly wear our client’s uniforms and promote their brand with the utmost respect and professionalism. Our distinction for high quality and dependable 24/7/365 service is unrivaled in the marketplace from our best-in-class call centers, service provider network, and technology.
Most experienced, flexible, and innovative motor club in the industry with over 50 years under our belt of providing exceptional service to our clients and their valued members.
Proven methodology for maintaining superior quality and service levels in high call volume environments.
Most specialized network development and management expertise of service providers in the industry – qualified and rated to provide services to the auto, motorcycle, power sports, trailers, classic vehicles, recreational vehicles, medium and heavy-duty, and fleet vehicles.
Expertise with direct mail, advertising, and fulfillment services to launch and support a white label, customized motor club program.
Proven experience in assisting clients to increase their member base and overall customer satisfaction, retention, and renewals.