CU Drive America

Partnering with Credit Unions Nationwide Offering Comprehensive Member Benefits

Providing Member Benefit Solutions

In today’s competitive financial market, the power to retain members extends far beyond the initial purchase or renewal. Brands that succeed are those that support customers for the many miles ahead of them.

In this way, CU Drive America & its parent company, Driven Solutions, is perfectly aligned as a credit union partner to continue working together while defining a mutually successful path. Driven Solutions has earned a position as a highly respected leader in the motor club industry by spanning five decades of exceptional service with our roadside assistance programs across North America. CU Drive America was formed as a solution specifically designed for our Credit Unions and their members.  The unwavering commitment to excellence in member satisfaction and genuine care for our diverse client portfolio sets CU Drive America apart from our competitors.

Meet CU Drive America

CU Drive America is a division of Driven Solutions specifically created for the uniqueness of Credit Unions to best serve and protect their members.  

Founded in 1968 as United States Auto Club Motoring Division, Inc., Driven Solutions has over 50 years of experience in providing roadside assistance services in the United States, Canada, Puerto Rico, and the US Virgin Islands. Driven Solutions/CU Drive America is one of the most reputable wholesale brands in the motor club industry. Servicing well-regarded companies that put their corporate reputations in our hands to help their customers when in need; today, Driven Solutions supports a diverse client portfolio made up of over 12 million customers. CU Drive America is a 24/7/365 Credit Union and member solution company dedicated to providing the best in private label roadside assistance products, motor-club products, logistics services, heavy-duty towing, travel, and personal protection products. Our assistance services offer our credit unions and their valued members the peace of mind that their loved ones are protected from any and every travel-related emergency no matter when or where. We have always put our clients and their members first in every decision we make and every business policy we implement.

Our Core Values

With over 75 clients today and over 12 million active memberships in various corporate sectors, we have built CU Drive America to formulate strategic relationships on trust and dedication to the credit union space and their member experience. We serve our clients as an extension of their organization, which is the most significant responsibility a business partner can have. We proudly wear our client’s uniforms and promote their brand with the utmost respect and professionalism. Our distinction for high quality and dependable 24/7/365 service is unrivaled in the marketplace from our best-in-class call centers, service provider network, and technology.

Most experienced, flexible, and innovative motor club in the industry with over 50 years under our belt of providing exceptional service to our clients and their valued members.

Proven methodology for maintaining superior quality and service levels in high call volume environments.

Most specialized network development and management expertise of service providers in the industry – qualified and rated to provide services to the auto, motorcycle, power sports, trailers, classic vehicles, recreational vehicles, medium and heavy-duty, and fleet vehicles.

Expertise with direct mail, advertising, and fulfillment services to launch and support a white label, customized motor club program.

Proven experience in assisting clients to increase their member base and overall customer satisfaction, retention, and renewals.

Customized Solutions

We have gained a reputation for skill in the roadside assistance and automotive protection categories throughout the years. We utilize several proprietary software solutions to help provide benefits to all your members and the outreach level you choose. We provide our credit union partners with the ability to use our call center as an extension of the credit unions, use our expertise and compliance team for onsite training and insight, to a simple platform that allows your members to enroll themselves through your CU website or direct email hyperlinks.

Get In Touch With Us

Our white-glove approach to every service episode is not just a concept; it is our business culture. We’re different. Fill the form out below, and we’ll be in touch to show you why.